TAS Telephony Application Server
A Telephony Application Server (TAS) is a software-based platform that provides telephony services and enables the development and deployment of advanced telephony applications. It acts as an application execution environment, allowing developers to create and deliver a wide range of voice-based services over telecommunication networks.
Here are the key aspects and features of a Telephony Application Server (TAS):
- Service Execution Environment: A TAS provides a runtime environment for executing telephony applications. It typically operates on top of an IP-based telephony infrastructure and interfaces with various network elements such as media servers, signaling gateways, and session border controllers.
- Application Development Framework: TAS offers a comprehensive set of APIs, libraries, and development tools that enable developers to create telephony applications. It provides a high-level abstraction of telephony network complexities, allowing developers to focus on application logic rather than low-level protocols and interfaces.
- Support for Voice Services: TAS is primarily designed to support voice-based services and applications. It provides functionality for call control, call routing, voice processing, media handling (e.g., recording and playback), and interactive voice response (IVR) capabilities. These features enable the creation of services such as voice portals, interactive voice menus, voice broadcasting, and voice conferencing.
- Integration with Network Elements: TAS interfaces with various network elements to deliver its services. It interacts with media servers to handle audio processing and media streaming, signaling gateways to manage call control and signaling protocols, and session border controllers to provide security and interconnectivity between different networks.
- Scalability and High Availability: TAS platforms are designed to handle high call volumes and provide scalability to accommodate growing user demands. They typically support distributed architectures and load balancing techniques to distribute application load across multiple servers. Redundancy and failover mechanisms are also implemented to ensure high availability and fault tolerance.
- Advanced Call Control: TAS platforms offer advanced call control capabilities, allowing applications to control call setup, termination, call forwarding, and call transfer. This enables the development of complex call scenarios and call routing strategies based on custom business rules.
- Integration with Back-End Systems: TAS can integrate with back-end systems such as databases, customer relationship management (CRM) systems, billing systems, and web services. This integration enables telephony applications to access and update relevant data, perform real-time database queries, and provide personalized services based on customer information.
- Protocols and Standards Support: TAS platforms support various telephony protocols and standards, such as SIP (Session Initiation Protocol), ISUP (ISDN User Part), and SS7 (Signaling System 7). This ensures interoperability with other network elements and facilitates seamless communication across different telephony networks.
- Reporting and Analytics: TAS platforms often include reporting and analytics capabilities that provide insights into call traffic, service usage, and application performance. These features enable administrators and service providers to monitor and analyze system behavior, troubleshoot issues, and optimize service delivery.
TAS platforms play a crucial role in enabling the development and deployment of telephony services and applications. They provide a powerful and flexible environment for creating voice-based solutions, integrating with telephony networks, and delivering advanced call control and voice services to end-users.